Frequently Asked Questions
Quickly and easily find answers to the most common questions we get asked.
No, you do not have to be a current member to apply for a loan but you must be eligible to become a member. If your loan is approved, we will open your membership with your loan.
You can apply for a loan at your convenience with our secure, online applications available on our website. You may also visit a branch location to apply with a loan officer or contact us by phone.
To get pre-approved, submit an online application or visit one of our branches, or contact us by phone.
Qualification amounts vary by individual and are based on several factors, including the type of loan, your credit history, and your income. Please apply to find out what you qualify for.
Additionally, interest rates are determined by credit history and the term of the loan. For vehicle loans, rates also vary based on collateral conditions, such as model year, mileage and percentage of the value financed. Please apply to find out your approved rate.
Yes, during the loan application we will perform a “hard” credit inquiry.
Unfortunately, we cannot provide a copy of the credit report pulled during a loan application. However, the federal government requires that each of the three national credit-reporting agencies – Experian, Equifax, and TransUnion – give you a free credit report every year. You can request a free copy of your credit report by visiting AnnualCreditReport.com.
According to the Federal Trade Commission, the only authorized online source is at annualcreditreport.com. Consumers should be aware that there are many sites out there that claim to offer “free” credit reports but often charge you for another product if you accept the report.
To request your credit report by phone, call (877) 322–8228. To request your credit report by mail, write to Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281. Do not contact the individual credit-reporting agencies.
Interest accrues daily based on the remaining, unpaid principal balance. Each time a payment is made, the funds are applied in the following order:
- Toward the accrued interest since the previous payment, and
- Remaining funds toward the unpaid principal balance and/or other fees as applicable.
If payments are not received by the scheduled due date, the final payment can differ from the scheduled payment amount that is listed on your loan contract. For example, if payments are made prior to the scheduled due date, less interest accrues and the principal balance will reduce at a faster rate. Conversely, if payments are paid after the scheduled due date, more interest accrues.
We offer a full range of loan products, including mortgages, home equity loans, auto, boat and recreational vehicle loans, credit cards, personal loans and student loans.
A signature loan is an unsecured loan (i.e., a loan without material collateral such as a car or home). It may also be referred to as a personal loan. You can use this loan for just about any purpose.