Frequently Asked Questions
Quickly and easily find answers to the most common questions we get asked.
Credit unions are not-for-profit and exist to help people. As such, all earnings are returned to our members in the form of higher rates on savings accounts, lower rates on loans, and lower fees.
A volunteer board of directors, elected by our members, governs our credit union. Through a voting process, each member has a direct impact on the direction of our credit union. Our credit union's goal is to serve all members equally and provide charitable contributions to our community.
USF FCU is open to all students, faculty and staff of USF. In addition, our credit union is open to members of the USF Alumni Association and employees of Tampa Bay area businesses that have partnered with our credit union. Immediate family of current credit union members are also eligible to join. To see a full list of eligibility, please visit our membership page.
An original birth certificate or social security card for the minor must be provided to open an account.
Our routing number is: 263183159.
Our mailing address is: PO BOX 47989, Tampa, FL 33646-0117
Our main, Fletcher Branch is located at 7037 E. Fletcher Ave. Temple Terrace, FL 33617.
Our Member Service Contact Center is open from 8am – 6pm M-F and 9am – 1pm on Saturdays. Branch hours vary by location. To view branch locations and hours, click here.
As a credit union member, you have nationwide access to your account through the CO-OP network that includes more than 5,000 shared branches and 30,000 fee-free ATMs. Click here to search for locations near you. When visiting a shared branch location, you will need to identify yourself as a USF Federal Credit Union member and provide your member number and photo ID.
Our general email address is email@example.com. Our fax numbers are listed below.
- Accounting: 813.569.2002
- Contact Center: 813.569.2004
- Loan Servicing: 813.569.2005
- Real Estate: 813.498.4350
- Resolutions: 813.569.2006
- Retail Services: 813.569.2001