Downloading Oct. 23

The new digital banking system will replace our current online and mobile banking on Tuesday, October 23. There will be some expected downtimes for certain services just prior to launch. Check this page often for info on new features you can expect, FAQs and important dates.

Digital Banking Conversion FAQs

Your New Digital Banking Experience

Conversion Timeline

Friday Oct. 19

9:00 AM EST: Changes to usernames or passwords after this point may impact successful conversion into the new platform.

Monday Oct. 22

4:00 PM EST: Planned Bill Pay outage. 

Evening: Delete old mobile app and any bookmarks or saved favorites that link to the old online banking login page.

11:59 PM EST: Planned mobile banking outage.

Tuesday Oct. 23

9:00 AM EST: New online and mobile banking system, with Bill Pay, goes live.

  • Download new mobile banking app.
  • Log into new online banking from usffcu.com.
  • Confirm Bill Pay payees and payments successfully converted.

Your New Dashboard View

The Dashboard is your landing page, or "home", in the new Digital Banking system. From here, you have a snapshot of your entire relationship.

  • Widgets - These buttons on the left-hand side are your navigation menu (how you move around to various functions within the system)
  • Account snapshot - See all your accounts and balances in one place (including Primary and Joint accounts, loans, mortgages and credit cards)
  • Recent and upcoming activity lets you know what has occurred and what is coming soon
  • Quick Links to common actions
Dashboard View
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