How can I dispute a transaction on my account?

Prior to contacting our credit union, you must reach out to the merchant to see if they are willing to assist you or provide a refund. If the merchant is unwilling to help or suggests that you dispute the charge with your financial institution, please contact us and we will be able to assist you further. If it is more convenient, you may also stop by any of our branch locations or dispute the transaction through digital banking.

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