The spread of the Coronavirus (COVID-19) has all of our attention. We want you to know that USF FCU is doing everything possible to keep our members and employees safe, while delivering the best member experience possible. Your funds are insured, safe and secure.

All lobbies and drive-thrus are open, some lobbies by appointment only

To help ensure the health and safety of our valued members and dedicated employees, the New Tampa and St. Pete USF Federal Credit Union branch lobbies are open by appointment only. All other lobbies are open with social distancing measures in place. Drive-thrus remain open and will handle all teller transactions.

Making an appointment to visit a lobby

To make an appointment to visit one of our branch lobbies during regular business hours, please call 813.569.2000 and speak with a contact center representative.

We have implemented safety precautions in accordance with CDC Guidelines. We ask that if you have any form of illness (fever, cough, shortness of breath, etc.) that you refrain from visiting any of our facilities.

With your health in mind:

  • We will be asking members health related questions before entering the branch.
  • Masks or face coverings will be required for entry.
  • Our employees will be wearing masks or face coverings.
  • In-Branch Sneeze Guards have been installed.
  • Sanitizer stations are available for your use.
  • Floor Stickers for social distancing are in place.

Drive-thru hours will continue as follows:

Fletcher Branch
M, T, W, Th: 9am-5pm
F: 9am-6pm
Sat. 9am – 1pm

New Tampa Branch
M, T, W, Th: 9am-5pm
F: 9am-6pm
Sat. 9am – 1pm

Sarasota – Clark Rd Branch
M, T, W, Th: 9am-5pm
F: 9am-6pm
Sat. 9am – 1pm

Digital banking

We encourage you to continue to conduct banking transactions online through our digital banking platform. Digital banking will provide anytime, anywhere access, 24/7. If you haven’t yet signed up for digital banking, register online anytime.

Digital banking allows you to:

  • Deposit Checks Via Our Mobile App
  • Move Money Between Accounts
  • Manage Credit and Debit Cards
  • Pay Bills
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