The spread of the Coronavirus (COVID-19) has all of our attention. We want you to know that USF FCU is doing everything possible to keep our members and employees safe, while delivering the best member experience possible. Your funds are insured, safe and secure.

Branch Lobbies Now Open by Appointment

To make an appointment, you must call our Contact Center at 813.569.2000 and schedule a time.

With Your Health in Mind:

To help ensure the health and safety of our valued members and dedicated employees, we have implemented safety precautions in accordance with CDC Guidelines. We ask that if you have any form of illness (fever, cough, shortness of breath, etc.) that you refrain from visiting any of our facilities.

  • We will be asking members health-related questions before entering the branch.
  • Masks will be required and provided at the time of entry.
  • Our employees will be wearing masks or face coverings.
  • We are going to be installing sneeze guards in the branches.
  • Sanitizer stations are available for your use.
  • Branches are deep cleaned and sanitized.

Search for a branch, view operating hours and locate fee-free ATMs.


 

Digital Banking

While appointments are available, we encourage you to continue to conduct banking transactions online through our digital banking platform, or visit our drive-thrus. Digital banking will provide anytime, anywhere access, 24/7. If you haven’t yet signed up for digital banking, we strongly encourage you to do so now.

Digital Banking Allows You To:

  • Deposit Checks Via Our Mobile App
  • Move Money Between Accounts
  • Manage Credit and Debit Cards
  • Pay Bills

Contact Center Hours

In addition, we we will continue to have expanded contact center hours in order to better serve you by phone.

M-F 8:00 am – 7:00 pm
Sat. 9:00 am – 3:00 pm

Our contact center employees can answer your questions, help you manage your accounts and get you started in digital banking. Please know that we are experiencing high call volumes at the present time, so wait times may be long. 

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